Return Policy

Return Policy

At Ghumo Jaipur, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be instances where you may need to return a product. Please read our return policy carefully to ensure a smooth and hassle-free process.

Conditions for Returns:

  1. Damaged Product: If you receive a damaged product, we require customers to provide proper video and images showcasing the damage. This helps us assess the issue accurately and expedite the return process.
  2. Unboxing Video: Along with images of the damaged product, customers are also required to provide an unboxing video. This video serves as evidence of the condition of the product upon arrival.

Return Process:

  1. Contact Us: If you need to return a product, please contact our customer service team within [number of days] days of receiving your order. You can reach us via [contact information].
  2. Provide Evidence: Upon contacting us, please provide the necessary video footage and images of the damaged product, along with the unboxing video.
  3. Approval: Our team will review the provided evidence to determine if the return meets our criteria. Once approved, we will provide you with further instructions on returning the product.
  4. Return Shipment: Customers are responsible for shipping the product back to our office address. Please ensure that the product is securely packaged to prevent any further damage during transit.
  5. Refund Process: Upon receiving the returned product and verifying its condition, we will initiate the refund process. Refunds will be issued to the customer’s account within 7 working days.


  • Products returned without proper video evidence of damage and the unboxing video may not be eligible for a refund.
  • We reserve the right to reject returns that do not comply with our return policy.

For any further inquiries or assistance regarding returns, please don’t hesitate to contact our customer service team.

We strives to provide exceptional customer service, and we appreciate your cooperation in adhering to our return policy.

Thank you for choosing us.