Refund, Return & Cancellation Policy

We at GhumoJaipur are committed to ensuring your satisfaction with every purchase. We understand that sometimes situations arise where you may need to cancel your order. Kindly review our cancellation policy to understand your options clearly.

Cancellation Timeframe:

You have a window of 12 hours from the time of placing your order to cancel and be eligible for a refund.

Orders canceled after this 12-hour window will not qualify for a refund.

Refund Eligibility:

The eligibility for refunds depends on the type of product purchased.

Items such as food, flowers, and other perishable goods that are instantly prepared and cannot be reused are not eligible for refunds.

How to Request a Refund:

To cancel your order and request a refund, please reach out to our customer support team within the specified cancellation timeframe.

Provide your order details along with the reason for cancellation.

Refund Processing:

Upon approval of your cancellation request, we will initiate the refund process.

Refunds will be credited back to the original method of payment used during the purchase.

Please allow up to 7 business days for the refunded amount to reflect in your account.

Return Policy

Our return policy applies to customised products and items that are intended for one-time use. Due to the personalised nature of these products, they cannot be returned.

Thanks for your understanding this

Contact Us:

For any queries or concerns regarding our refund policy, feel free to contact us via:


Please Note: GhumoJaipur reserves the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We advise you to review this policy periodically for updates.